> For the complete documentation index, see [llms.txt](https://docs.msgfiler.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.msgfiler.com/support/plugin/troubleshooting-classic.md).

# Troubleshooting

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<summary>I upgraded to Mavericks and filed messages keep reappearing in the original mailbox. I am using Gmail.</summary>

Did you hide the **All Mail** folder in Gmail’s web settings? If so, you will need to reveal this mailbox in IMAP for MsgFiler to work properly. See this [article on TidBits for more details](http://tidbits.com/article/14219).

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